A SMART ASSISTANT THAT HELPS YOU STAY PRODUCTIVE AND EFFICIENT
Finance
Provide automated assistance with the recording of payment receipts or issuing tax invoices
Procurement
Create /auto-fill purchase requisitions, seek approvals, and provide status information
Management
Streamline employees' approval processes by sending managers alerts on their requests, keeping them up-to-date.
Customer Service
Offer resolutions to a complaint or problem, answer queries from employees, and resolve issues faster than ever before
HR
Enabling self-service for users,
answering repetitive employee/candidate questions, or performing specific HR-related processes
Sales
Provide cross-selling and up-selling capabilities to agents and increase leads by providing customers in-depth information.
KEY FEATURES
Powered by Thai NLP for intelligent learning with cognitive capability
Highly intuitive web-based
bot training, quick
onboarding, less coding
Support 17 messaging
platforms
Third-party integration
Intent Recognition with
SMART FAQ
Built-in chatbot analytics
Rich multimedia
interaction
Human Handover
Dashboard for report and
performance monitoring
DIGITAL DIALOGUE AND CUBIKA CONVER PROVIDES EFFICIENT WAYS OF WORKING, POWERED BY AI…
FROM
Script-based, less conversational and monotonous chatbot
Human-like interaction with NLP-infused chatbot where the bot can learn and gain cognitive understanding in user intention.
TO
FROM
Human workers performs repetitive and non-value-added tasks
AI-powered chatbot helps in automate repetitive process and tasks where human workers can focus more on value-added tasks
TO
FROM
Less engagement with potential customers
Lead generation - call center agents, working in tandem with AI, are creating personalized experience to customers, opportunities in converting conversations into sales leads.
TO
FROM
Difficulty in training the bot that might involve coding
Simple, highly intuitive web-based GUI for training the bot. Less coding, more efficiency.